MAN 210 – Corporate Communication and Management Skills

Course Content:

Recruitment processes, organizational structure and culture, development of communication and management skills, customer relationship management, and issues regarding business ethics in a globalizing world and developing economies.

Topics Covered:

Week 1: Organizations
Week 2: Basic Communication Skills
Week 3: Management Skills – I
Week 4: Management Skills – II
Week 5: Communication Skills in Management
Week 6: Presentation Skills
Week 7: Presentation Skills
Week 8: Effective Teamwork (Guest)
Week 9: Problem Solving and Decision Making / Midterm Exam Given
Week 10: Strategic Planning (Guest)
Week 11: Customer-Oriented Service Approach
Week 12: Globalizing World and Business Ethics
Week 13: Recruitment and Interview Techniques / Final Given
Week 14: Assessment Centers

Instructor

Assoc. Prof. Dikmen Yakalı